Natty's Jamaican & Soul Food Restaurant

Rude customer service. I ordered food right before closing. I spoke to a lady twice to confirm my order would be exactly whatg I wanted. They somehow got it wrong after I sat on the phone with the lady to make sure it was correct. I called after contacting Uber eats who told me to contact the company. The lady I spoke with was very rude. I don't I don't care if you've in business for 25 years you don't just go around with an attitude to customers when the mess up is from your employees. The is pay will never see a dime from me & I will make sure everyone knows not to come here.

This place is something me and my family have always enjoyed. It’s a small hole in the wall place with food that is always made with great ingredients and great flavor. There is so much love and sense of community inside. Always an amazing experience, thank you for always making my family’s day with your amazing service and amazing food !!

They were closed last time we went but I've been before and the food is good.

I want to begin by praising the delicious food at this place. However, since the onset of COVID, they've closed their doors, and I've noticed a considerable decline in cleanliness. Yesterday, I ordered jerk chicken with a side of jerk dressing on Uber Eats, and to my disappointment, the chicken was so overcooked and dry that it could practically start a small fire by rubbing a stick against it …you all should take pride in the food you’re sending out.

Growing up my parents had this saying, “Food so good, makes you wanna slap somebody.” This food had me wanting to slap someone. I had a combo plate with goat, oxtail, Mac & cheese (this almost left me in tears), rice & peas and plantains. Everything and I mean everything was incredible. Generous portions, I have enough for a whole second meal tomorrow. The oxtail was meaty and flavorful. The goat was tender and juicy. Super impressed with the flavor and seasoning. Whoever is back there cooking isn’t just doing a job, they’re passionate about food. The lady at the window was very kind and friendly. It was almost their closing time and I’m sure they were tired after working hours all day. But you couldn’t tell with how much they put into the food and the friendly greeting. The food isn’t cheap but keep in mind, this isn’t McDonalds. Plus, their portions are huge and one plate could feed two people or be leftovers. So it’s actually a very good value. Love this place and will definitely be back. Vegetarian options: They have fish which some vegetarians are comfortable with. They have vegetarian patties (spinach & cheese) plus many veterinary sides. Parking: Easy to park. It’s in a shopping plaza with ample parking.

Nice lady

Do not come during 12-2. We ordered our lunch at 12:00 and spoke to someone and place one order online through their online option. We showed up and the lady completely forgot she took our order over the phone. And the order for DoorDash she said she never got even though DoorDash was actively showing order updates. We showed her the DoorDash update and she says she doesn’t get payment/orders using DoorDash. She then took 1.5 hours to get our order ready and would only take cashapp. Completely disorganized . Don’t use DoorDash to order either. They show they take orders through DoorDash but when you show up to the food they completely deny getting the order. She also kept sucking her teeth when we asked for her cashapp. Even though she said she can only take cash app.