I loved eating out at Nathans. IT SO GOOD
I would give the service a -1 rating if I could. We are generally mindful that service can suffer a little when things get busy. But when we showed up at 3pm during a slow hour, we were made to feel that the owner (an older gentleman that I assume to be owner) and a waitress were equally annoyed by our presence. The food also left something to be desired. The roast duck was dry. The beef tasted expired. I can't believe they dare to call this Chinese food. BTW the owner does not speak Chinese at all. This was a thoroughly disappointing experience.
This use to be my favorite Chinese restaurant when I lived in Elk Grove. Dined with 2 friends recently. Food was still good and I don’t think they raised their prices considerably but portions are much smaller than it use to be. Won’t dine there again…disappointed!
The service is not good, the restaurant is not clean
Never tried this restaurant but always notice it and never dined until recently. Celebrated nephew's 50th bday. I am going to be very honest with my opinion/assessment. The appetizers were decent that I ate. The fried rice did not look appealing so I did not try it. Ordered beef with ginger and green onions which some of the dish cold and hot also not tasty. I gave the waitress benefit of the doubt about customer service because she was the only server, although other family members complained about her attitude. I am the kind who do not attend a restaurant because it's cheap. Food have to be high quality. Rather had ate at Panda Express. I can now understand why I passed this establishment up. The owner should step up his/her game or quit. As for reviewer commenting about bathroom use I do agree with owner. It's for their customers.
I have lived in Elk Grove for 59 years and I came across this little restaurant that I've never been to before it's just amazing I must try.
Very bad staff , i went there many times for eat but when i went there without any reason just for use restroom they declined they said this is just for customers ., Really disappointed
Friendly staff and fast service. The food is great.