Napoli Nel Cuore

These guys are so lucky that our food was amazing because the service was absolutely shocking! We were seated and then ignored for close to an hour. We had to go and ask a waitress to take our order. At that point it still took her a while to come over. Drinks took 30 minutes plus to come. I understand restaurants can get busy but people who were seated after us left before we even got our food...

Fun casual atmosphere

Update April 24 - I gave up trying to order for delivery as whatever app lists them it’s never available. We frequently eat in now, and it’s arguably some of the best pizza in the whole of Leeds. They got a new chef who uses less cheese, the pizzas are always well balanced and the dough is very authentic Neapolitan. The sides and drinks are good as well, good fresh salads and the cocktails are generously portioned. They have some very friendly waiting staff now, along with the slightly grumpy older Italian guy, but he just adds to the authentic experience. They are very kid friendly with the kind staff, high-chairs and changing facilities. The only negative I find is the loud buzzing from the deserts fridge which if you are seated nearby can be annoying. The pizza here is far superior to il Forno, and definitely more authentic than Rudy’s in headingley. You’ve got to try it. Original review - Pizza is ok, too much cheap “fior de latte” can make them quite rubbery, the dough is good though. Rude staff and almost impossible to order collection or delivery from - seems like they don’t care about business ‍♂️

Very noisy waited long time after starters food not nice at all drunk football men shouting desserts frozen

Very poor food and customer service. Our pizzas were burnt and the carbonara pasta was so stuck together it could not be separated. Initially the owner offered another meal free of charge, or a full refund. I opted for a refund, and 3 weeks later after numerous sporadic texts I am still waiting. Avoid

Been here twice now and I can honestly say the staff are fantastic and so courteous! Ordered the calzone and it was so tasty! Definitely coming back again

Amazing service, very friendly staff and delicious food! What more could you want!

Lovely atmosphere and tasty food. Great service is what defo sells this place