People who rate NAPA bad are either so tight their butt cheeks squeak when they walk or they just don’t know quality food. I’ve traveled to every state and territory in America and I am well qualified to say that the food is great in every way and their service is exceptional. If you want a 20 minute meal then go get fast food because NAPA has very fresh and quality food and it is worth the wait. I have recommended thousands of people to NAPA over the past 7 years and I will continue to tell all of my customers they have some of the best food in Charlotte, North Carolina,and the United States! Trust someone who has eaten in every state and different places where gastronomy originated! Thank me later!