Nando's Nottingham - Victoria Park

Visited my local Nando’s today and the service was super fast and friendly. Jay-Kay in particular is always helpful and welcoming :) the food is consistently delicious and the staff are quick to assist with any issues.

I came here with my family, which included my 4 year old son who is a diabetic. I went to order my food at the till and part of that order was a kids meal off the menu. The drink that usually comes with the kids meal is a carton of fruit juice which was the full sugar juice. This is not suitable for my son, being a diabetic. I kindly told the person serving me why my son can’t have this and asked if they had an alternative, like a sugar free juice. (Which is usually an option in most places, I’ve never been anywhere where there isn’t a sugar free or zero option) They said no, so I said okay, could he alternatively have a “zero” drink from the drinks machine, again I was told no. I then proceeded to ask, what are they going to offer my son to drink if they won’t offer me any alternatives to which they replied water. I am paying for a meal that comes with a drink and should not be offered water! This is unacceptable, I asked for a manager and explained the situation and was told my son could not have a zero drink from the machine and they will only offer him water with his meal. In the end after some back and forth, I had to buy my son a drink separately even though I have paid for a drink as part of his meal. I think this is poor service and extremely unacceptable, and unkind!!!! they should offer sugar free options or an alternative zero drink to those who especially MEDICALLY can’t have them especially when it comes with a paying meal. Thanks for making an already difficult condition even more difficult, and having to try explain this to a 4 year old.

The service is nice and the food is tasty and lovely for my first time being at Nando's i recommended to go again

Sad to say this branch was poor today ive been to all the nandos in nottingham and this was way below standard, waited twenty minutes for food in a half empty resturant, my chicken was barely warm and no follow up from staff.

The lady who served us was very helpful and the food was cooked well

The most friendly staff, with generally excellent food and absolutely no hesitation so fix anything which isn't.

Great service

Chicken