Mrs. Fields

Literally all undercooked, raw and doughy

It was absolutely to die for. My son and I loved it.

Birthday cookie cake turned out great!

Terrible service staff, speak rudely, don't care about customers. impolite verb

Literally the worst place for cookies, they weren’t even cooked all the way and the manager Jackie was so rude I was standing there for 5 minutes and I kept asking for help she looked at me and went to the back and when she finally came she yelled at me and said “what do you want” she rolled her eyes when I asked for cinnamon sugar. She threw them at me. As I walked away I saw her drop some cookies and look around and put them back.

Very nice supper clean fast attending employee I felt welcomed especially since it was my son's birthday he loves these cookies the employees name is Britny I would definitely go again just for the great service.

I ordered a heart shaped cookie online, when I arrived to pick it up, it was round. Also the price I paid online was $10 more than the actual in store price. I asked why it was not what I ordered he said the wrong picture is online. He called his manager and said the only solution would be to remake but that would take 24 hours. They knew I needed the cake for a birthday that day. Very disappointed. Also the cookie was very hard.