Mr. Espresso

Mr. Espresso wrote the book on customer care. I have rarely been treated as well by a firm providing repair services as I was by Eric and his colleagues at Mr. Espresso. I can't speak highly enough about the care they took with my precious macchina.

Love their coffee and customer service. Oak wood roasted coffee is something else

I bought a pound of their Neapolitan Espresso and some other dark roast coffee. In my opinion it wasn't anything that special for the price; nothing noteworthy stood out but maybe I should one day try another roast. I give them four stars because they were prompt with my online order.

Ivan at Mr. Espresso was recommended to me by Miele. This man is one in a million. I called him, and he spent five minutes on the phone with me, walking me through a series of steps that ultimately corrected the problem with my coffee maker. He is a true expert. Working with Ivan was a breath of fresh air: excellent customer service, knowledgeable, honest, and full of integrity. I will ONLY use Mr. Espresso going forward. Thank you, Mr. Espresso.

I recently ordered the Organic Neopolitan and Golden Gate Espressos for the first time and I have to say that I am very impressed... Both were excellent and met their mentioned flavor profiles perfectly... I ordered whole beans and you can tell they were freshly roasted... both had a nice thick crema and were very smooth with very low acidity... excellent!!!

Fantastic customer support. Had a problem with my Rocket Expresso machine and they took care of it the best possible way. Very professional, fast and caring for the customer. Difficult to find such a great customer support like this one. Thanks Alex!!

You can't find a better espresso anywhere.

Great coffee and espresso makers! The staff we have encountered have all been excellent. We regularly buy their coffee by mail and the service is very good.

The best beans!

Before opening a cafe I visited dozens of roasters, and Mr Espresso ended up being the best. They use oak to roast their coffees, and it makes a difference. They also sell and service commercial espresso machines and have customers all over the Bay Area. They’ve been around a long time.