I am an individual with more than 35 years of food experience working and owning businesses in London. My views are based on my experience, and I am genuinely concerned about the value and quality of the food and customer service provided. This place was recommended to me by a friend, and I went to Molana restaurant with him on a not very busy night. We ordered some starters and kebabs for the main meal. The starters were average, and their kofte kebab was very thin and had hardly any meat , and it was unevenly cooked ( cooked on one end and not cooked properly on the other end ). Their lamb pieces skewer had only 7 pieces, again not cooked properly and very hard to cut even by knife . The kebabs came in a metal plate swiming in a tasteless liquid, or sauce, with a side salad ( few long thick lettuce leaves, a few shredded carrots, and literally one slice of tomatoes and one slice of cucumber - I am not joking , it can even be seen in the pictures provided by the owner and the customers ). Unfortunately, I have noticed that the majority of Persian restaurants in London have some problems with providing their meals with an appetising salad. The service was below average, and once you pay the bill, they seem to forget about you and don't even answer your goodbye. Overall, it was a disappointing experience, in my opinion.
Good food at the right price buzzing atmosphere, easy parking.
Very small portion for the price they charge. Overtime they increased prices a lot and reduce the food portion size. Quality has also dropped.
Staffs were chasing us like headless chicken every five to seven minutes to take our unfinished food. They did keep on interrupting our family meal throught our stay at the restaurant which lasted for an hour. They have very poor customer service and care towards young family. They made it very unpleasant experience for us. They ruined our family lunch. They only bloody care about sucking money out of customer pocket and provide very poor service to the customer. They do not care about customer family meal outing. It is not worth going back to this restaurant for family meal.
Indulging in authentic Persian cuisine at Molana was truly a delightful experience. The food was DELICIOUS, the atmosphere was inviting, cozy and nostalgic even (feels like you’re in Iran itself!), and the staff are friendly and attentive. Highly recommended for anyone looking to enjoy a taste of Iran.
Food vibe and service was excellent. But was very dissapointed that its ramadan and they had no place to pray. Such a big place and they have not left a small area to pray. Very dissapointed. Only because of that reason would not come here again.