For some reason the older lady working there did not want to give me free chips and salsa to go with my order that I opted for online lol she told me the chips weren’t free a bit prejudice in my opinion I won’t be back anyways
I can not understand how you at work and can not hear what someone says then assume they are trying to to be rude. Pico de Gallo is made with tomatos if you don't know that maybe you should not work in a southwest grill. Or maybe manager should do more training and get someone that listens even the other customer had to keep repeating themselves while talking to the young lady that is making people orders. Just horrible
My 1st Time to Moe's. My son works near by and likes eating here. He wanted my wife and I to try it. He gave us a 30$ gift cert for Christmas and told us to put the app on the phone. He reminded us of the $7.95 Monday Burito special. Today we tried it.. Worst Treatment I have ever had by any resturant!! First they said we could not get the monday special because we were first time customers. Then they said we could, Then They said we could not use the gift certificate with the special. So I paid with a card. We sat down to eat and I looke at the receipt and it was for $ 19.58. They charged $10.59 for the burrito plus 2.85 each for 2 cokes .I went back up and asked for the manager to come out when they got a chance. She finally came out and handed me $ 5.28 cash... tHE SIGN IN THE WINDOW SAYS NOTHING ABOUT HAVING THE APP. THE MANAGER SAYS THE GIFT CERT WAS SAME AS CASH!!! BUT WOULD NOT TAKE IT TODAY. . i WILL NEVER BE BACK!! BUT I WANT TO TRADE THE GIFT CERT BACK FOR $ 30 CASH...SINCE YOU WOULD NOT TAKE IT.. aLSO i WANT TO SEE THE FALSE ADVERTISING REMOVED FROM THE WINDOW.. (MONDAY SPECIAL)
Good food. Large portions. Nice people.