This Moe's is just not up to par. We've been coming here for a few years and it just keeps getting worse. Drink area was badly in need of a cleaning. Every table was dirty and there were four staff standing around. The booths are in bad need of new seats. Food quality has gone downhill too.
Getting our food was a normal experience the people serving us were nice but they seemed very uninterested in anything they were doing. Although they update their menus and their artwork as they are told to by corporate, unfortunately they do not do upkeep on furniture or the building itself at all. Every single air vent has a huge amount of mold all around it. Dust packed on to the light fixtures. Seats discolored and covered in old food stains. The separation plastic where you're ordering your food is just covered in everything.. and then when we sat down with our food I was disappointed with the quality, it was not anywhere near what it was a year ago.
I ordered from DoorDash and paid almost $96 for four meals. My nachos were missing the beans, shredded cheese, queso, and extra meat I paid for and were on the receipt. My husband’s burrito was missing the shredded cheese, sour cream, and guacamole that were on the receipt provided by Moe’s as well. My mom’s salad was missing several items to boot. I used to love this place. Now I’d just say to not waste your money on lackluster and missing ingredients.
My lunch would have been better had I not had to sit and watch an employee sit in the back round booth making out with her boyfriend in between customers !!!
Amazing food, great place to eat! My only issues were the messy drink area and the lack of drinks there too. The food was delicious though!
Work area dirty, manager walking back and forth not addressing it, not helping the 3 workers who for 15 minutes cannot get the family of four's order put together....after 20 minutes..my food a plain off the menu Edgy Veggie bowl has been sitting on the counter for 10 minutes and I can't pay and leave....WORST Moe's I have ever seen...left without ever getting food
Staff on night shift 12/15 was rude. Did not acknowledge us as we walked in ( we were the only people there). One guy never even tried to make eye contact with us. Also they were mumbling and looking at us like we were stupid as we tried to order. We were planning on eating inside but after not feeling welcome, we decided to leave.