Moe's Original BBQ - Lakewood

You sooooo have to try catfish Fridays, so so tasty

We got takeout. Good size portions, 2 sides (LOVE the baked beans and collard greens!) and cornbread included with platters. If they have the gumbo available as a side, I strongly suggest getting the large portion! You'll be glad you did! Really meaty and flavorful. Friendly, fast service, and you can order online for pickup or delivery. Free parking. Outside patio that's dog-friendly too.

My hat goes off to the young man who took my order. He did an excellent job trying to get answers for my allergy from the kitchen staff and manager. I was assured that I would be fine and they would take care of me. It went downhill very quickly from there. I placed my order and waited for my food. A blonde lady brought my tray, and immediately, I saw cornbread next to my chicken. I asked if the cornbread was gluten-free? She didn't know even though she worked in the kitchen. She went to find out and came back to say no, it has wheat in it. I told her to please take it back, for I'm allergic to wheat. She just grabbed the cornbread off the plate with her bare hands that were touching the chicken. Fiesr thought was how dirty her hands were and if she washed them. Second, the thought was that the chicken was cross contaminated. I looked at my food, and I was confused because in the South bbq, chicken was pulled, not on the bone. I took a biology class years ago that I learned all the bones and muscles and ever sense can't touch meat on the bone, so that was out. I got baked beans, which were nice and warm, so I ate them first. The Coleslaw was nothing but strips of lettuce and no flavoring and very dry. Maybe a little lemon juice on it. That was very disappointing because again in the south there is maynaise, pickle juice etc and messy but good. I couldn't eat the Coleslaw. The only thing left was the chicken. I grabbed a small piece that wasn't cross-contaminated and bit in. The meat was ice cold. I was already grossed out by chicken on the bone but cold? I was done at this point with this restaurant and meal. I walked out upset , hungry, and pissed out. I had to pay for a second meal. Would I recommend this restaurant? Absolutely not! Would I return? Absolutely no! If you have a gluten allergy or celiac disease stay far away from this restaurant and chain I found out. To the manager/ owner that was there who paid little to no attention to his staff member trying to get info for me on if I could eat there or not should have stepped in and took care of it instead of walking off ignoring me and them. That's bad customer service. Dietary restrictions: Gluten allergy