I placed a large order for a Cardiovascular meeting at 9:00 am for an 11:15 pickup. Paid in full. When I arrived the pick up time they had never received the order, not could they pull up the order. Mistakes happen and computers malfunction, however, the staff expressed no apology or concern. I was 15 minutes late for my meeting and was not able to effectively prepare. I do not recommend this University Hills location if you need reliability.
I don’t write reviews often but this was the worst service we’ve had at a mod market so we wanted to share. We placed a pick up order, and when we went to pick it up it was 10 minutes after it was supposed to be ready yet it still wasn’t. We waited another 10 minutes then were told that they were out of of Mac and cheese, which we had ordered 2 sides of. The lady was grumpy, barely looked up at me, and didn’t even apologize. Definitely not the mod market standards we expect.
Fantastic service, but I'm neither enamored with the food-- which was clean and fresh but not very warm or plentiful--nor the shockingly expensive prices. I think I enjoyed an older menu, too, so I'm not sure I'll be back, except maybe for pizza.
Great quality, healthy food with different options like gluten free, dairy free, vegetarian, etc. A little pricey, but worth it. Clean facility with restrooms and free parking.