Mochinut

Food is super delicious However the service is horrible it’s like I walked in the room and my enemy is there! They hand the food and turn their head with attitude.

The employee moved slower than molasses, was unwilling to make sweetness adjustments to the drinks (which is normally offered) but after asking a couple of times, he said no we already presweetened them today and was unwilling to make them as they are unusually offered, the boba tea literally tasted straight like sugar, I asked if there was anything he could do he said no, so I just had to throw it away. Waste of $7.

Tasty donuts

Good service but really overpriced for what it is.

The boba was awesome and the star was super kind

Unlike your ordinary donuts. These are a little chewier like mochi.

The ube boba was great. The service, however, is lacking. I stood at the pay terminal while a young female employee was making donut boxes with her airpods in. Mind you, there was already a huge stack of boxes already made, at least 30. She looked at me and knew I was there but did not say a word to me and continued to make boxes. I ended up just blerting out what I wanted. She put in my order but did not give me a number nor take my name. She then took another 5 mins to make more donut boxes before making my order. There were 2 other people also waiting for their orders. She made the drinks and put them on the counter closer to her side than our. She did not call a number or name or even look up at us and began scrolling/texting on her phone. We all stood there for a moment before I ended up grabbing what I was hoping was my drink, looking at the other customers to see if anyone else ordered the ube boba. While I sat to eat, I saw several people stand at the counter, who she also ignored. I watched them all walk to the lemonade place to get drinks there. Again, the drink was good. But I can go to a thousand other boba places equally as tasty with an employee who can acknowledge a customer's existence.

took them about 15 minutes to give me my two corndogs and then when i bit into one i found out it wasnt cooked properly and was stuffed with batter

Stood In line for 15min without the employee ever saying anything to us. No, “I apologize for the wait”, “I’ll be with you in a moment” or anything. Coming from a background of customer service, I found this highly unprofessional and this was my first experience with this establishment. And I felt like I was a ghost at the head of the line. I almost walked away however, upon finally placing my order… the employee never said anything. She took our order and then that was in. No greeting, no response. I feel as though business don’t provide enough customer service training to their employees and thus the customers suffer. Good food, bad business. Won’t be back.