Mito Hibachi

I just did a order to take out . And the chicken was not done . Is horrible , this was the 2 time Order and is not fair that I pay and the food is not done . Please when I call next time don’t call me A liar. Is disgusting how you call the customers!

I'm on a company trip and I'm staying over at the Hyatt next door. I was craving for some Habachi and decided to go here. We had a small group of 7. When the chef came out, he started out up beat and seemed like your typical hibachi chef doing all the silly shenanigans. He seemed to target one of the ladies that didn't want to try the Sake at first by calling her "Honey" multiple times. As he's cooking the food, he ends up cooking everything and forgetting everybody's order.... on 4 different occasions. Our party ended up numerous times with no steak, no chicken, no vegetables.. the chef had to come back three different times to finish cooking everything since it was forgotten multiple times. I unfortunately was last on the totem pole and had to wait for the third time he came out to cook for my vegetables and chicken. Food was great, I had no issues there outside of my chicken being chopped so small into bite sized pieces. Our whole group was pretty irritated about the situation, and there was not much in terms of an apology other than a "Service Charge" of 18%. I wish it was optional because the service was pretty poor. Overall, food was great, but the service was definitely lacking. Maybe it was an off night or new chef. Who knows?

THE WORST I JUST WROTE A REVIEW WITH DETAILS AND WHEN I WAS READY TO SEMD IT SHUT UP TODAY IT WAS A. AD SERVICE AMD FOOD AND ALL WILL NOT COME BACK EVER AMD WHY YOU ADD THE GRATUITY IF THE SERVICE AND FOOD IS NOT GOOD

The food and drinks are sooooo good

TERRIBLE customer service. The workers do not know how to correctly service people and have no people skills. Another guest experienced racial discrimination where her son was called “monkey boy”, which is preposterous and disrespectful.