Milo's Hamburgers

When I get my kids pizza I usually get myself something else. Arby's is the easiest but I impulsively decided on Milo's today. I haven't been to Milo's in over a yr. Probably longer. I had consistently gotten poor service at the location in Trussville and food had gotten to be too much. I ordered my kids 2 pizzas for 15 dollars and 1 combo here was nearly 14. One combo! I accepted paying the cost today and placed my ordered. Got home and the fries were not all the way cooked. The fries have always been about 99% of why I went. The fries yesterday were not cooked all the way and they were not seasoned. Was an absolute disappointment and it won't happen again. Or at least for another very long time. AGAIN! I've never worked fast food. I did retail when I was younger. I imagine fries are on a timer so how is a batch this uncooked. I'll wait an extra minute for cooked food. Well I made pizza in high school. No deep fryer though. Anyway, the food was a massive disappointment. The hamburger was good but bad fries is heartbreaking...

They have a few young ppl working at this one. But they are so friendly and polite

My rating was from an experience from 4 years ago? I haven't got a clue what transpired. Ty for taking the time to attempt to address now. Generally speaking I am satisfied with most Milo's visits. The only recurring negative is that I sometimes order a peach pie & more often than not, you are out of them. Sometimes substitutions are made without letting me know. Otherwise, all is thumbs up. PS The staff @ hwy 31 Vestavia Hills AL are very professional & friendly. Mark

Food was GREAT, I have not ate anything from "MILO'S" in over 9, or more years, and I was trying my best to take my time to enjoy it , but I couldn't, I was a little upset because I started to get two of the combos, but I didn't, but I WILL RETURN after the holidays.