I stoped by today to get some tacos dorados. The server that attended me gave me some very good suggestions and I enjoyed my meal very much. I’m pretty sure the servers name was Ali, her costumer service is outstanding. I will definitely be coming back.
5 estrellas la verdad que es lo máximo sino sería más que un 10 el servicio fue re cheto muchas gracias a Alison por la atención joya al igual que la comida y el ambiente.
Overall poor experience, won’t come again.
Environment: clean brightly lit interior, music too loud. Sat outside where the music was a good volume. Near 100% Aventura playing, nice vibe.
Chips and table salsa: green and red salsas were served at the table in little bottles. No dish was provided to pour salsa into. I assumed that the server forgot to bring a dish, but they actually intend for customers to pour the salsa on to each chip. Never seen that before. They gave us share plates.
The menu: smallish, typical Mexican restaurant offerings with somewhat limited vegetarian options. There is a veggie quesadilla, portobello burger, vegetable soup, 2 salads, and chile rellenos. We wanted to order the chile relleno and another dish with chicken, but they were out of chile rellenos and chicken. Veggie quesadillas for both of the vegetarians it was.
Food: the food was beautifully plated. After the disappointments with the chips and salsa and service, it was a nice surprise to see the plates. Quesadillas were tasty, steak taco salad was fine. I wish the quesadillas were served with salsa and sour cream. Price was good for the area. Big portions. Also tasty leftovers for tomorrow.
Service: the servers were friendly and polite. It took a while for us to get waters and silverware — we had finished our chips already. The food took about 40 minutes to arrive, which felt like a long time as the restaurant wasn’t busy. Another minor note - the servers were wearing gloves that I don’t believe were ever changed. I noticed one had a ripped thumb with a long pink nail sticking out. She had the same ripped glove each time I saw her. There is no reason to wear gloves as a server in a restaurant setting. The improper use of gloves is a bigger problem than any benefit you get from appearing to be sanitary by wearing gloves unnecessarily.
The service was great, thank you emelin!
Walked by one morning on our way to Offshore, checked out the menu, the tacos caught our attention, specifically the Baja Fish and Tulum Shrimp tacos, a couple of our favorites. Decided to come back for lunch the next day. We ordered the aforementioned tacos. Server was nice, brought our drinks fairly quickly along with some tortilla chips... but no salsa. Had to go inside and request it later. Salsa has good flavor, they have a green and red, mild to medium spice. Tacos arrived, they looked great, nice presentation... but the shrimp was seriously lacking in flavor. My wife and I have had shrimp tacos in Tulum and these weren't even close. Plus only 2 medium-sized bland shrimp in each taco. The Baja Fish taco had decent flavored sauce on it. The tortillas were not warmed or grilled or anything on either tacos.
Definitely coming back, the food was delicious. The service was also great, our food came out quickly. And the atmosphere felt cozy.
I loved the atmosphere they need more help there was one server the night I went but food was good n so was service