Menchie's Frozen Yogurt

Wonderful place to have froyo!

The flavors were very flavorful. Peanut butter was amazing especially, all great flavors.

I go for broke happiness at this place! It’s the best yogurt ever.

Great frozen yogurt flavors! Dig deep in pocket but worth it.Over by UT

Went today for my moms birthday and the man working was SO unprofessional and seemed to be high or have zero training whatsoever on customer service it was an extremely awkward and uncomfortable experience and i probably wont go back but the frozen yogurt was good which is the only reason im not giving 1 star.

So I’m just going to start this off by saying they really do have good yogurt & toppings and the prices aren’t that bad. But I had overheard a younger manager in there kitchen telling the younger employees there that she will not serving any strawberries because they had mold on them & believe it or not that was my second time coming in there that afternoon with my daughter. But the first time I went in the morning I did saw that the strawberries especially looked old and really discolored & honestly I thought it was just me & i didn’t say anything which is my fault. First hand I would say props to that team that afternoon because they were trained right to not put fruits or anything that’s not good to serve to the public & also this establishment need to do better with their fruits even if it’s true you cannot serve this type of mess to adults, elderly & most importantly smaller kids. Just would want to warn people to actually look at your food before eating!

I will probably never return to this menchies. I had never experienced bad customer service at any menchies until today. I have been to atleast 3 within Tampa and Sarasota numerous time. It started off with my family walking and the first thing I notice was this older women employee instead of restocking the little sample cups she removes them off the sample cup tray as we are turning the corner to the frozen yogurt area. So I say okay no big deal I’ll just ask for them. Then she puts the little cup on the sample tray one for each person, okay great. But then proceeds to tell us it’s only one sample per person. That’s where I get confused/upset because who has ever been to a frozen yogurt place or ice cream place that it’s one sample per person. It made no sense, it’s simply not a thing. This was the first time for my nephews going to menchies and they were not even allowed to sample more than one frozen yogurt at a time because of this employee. They did not get the real menchies experience in my opinion and to be honest this will be their first and last time going. For me it will be my last time going to this franchise. I did not feel comfortable with that employee she needs to have a bit more training on how to work with people.