Menchie's Frozen Yogurt

Fuimos a las 9y 30 y ya estaban cerrando ..cuando el horario dice que a las 11 .. los niños quedaron tristes

They need to fix their hours online, it says they close at 11pm on Friday and Saturday, but I arrived at 9:44pm on a Saturday and the employee had the door locked and didn’t let us in. There was a couple inside getting ice cream though, so I guess that was the last people he let in. There was two other groups behind me expecting to get in and we were all denied. Even if they closed at 10pm, why are the doors closed early. Sucks

No flavors and the machines don’t work. Trash

This place smells so bad! The machines had 3 working flavors. The toppings are dirty. There is no need to be like this.

DO NOT EAT HERE I used to work here and my coworker called me crying and said there was MAGGOTS in the machine, i quit right after.

I used to come to this location often as it was a bit closer to me than the Delray location. However, after learning about an issue my mom and sister faced at this location, I will never come here again. My mom got SPOILED frozen yogurt from this location, she had a few bites when she got home and was sick for 2 days, throwing up multiple times. She said the yogurt even tasted sour, like it was rotten. She called the store today to let them know what had happened as she has not been able to function the past 2 days. The person who answered the phone said she would not refund her. Poor customer service and if I remember correctly, they never have any good flavors anyway and it’s always dirty inside there. And they always have broken machines. I’m surprised they have not closed down or have been under new management yet.

What happened with this Menchies . I just came from this place. I walk in with my daughter to have some frozen yogurt it was a really bad smell in the shop like it was a dead animal living there smelled horrible. I asked the employee to step out and walk inside to see if he can smell it. He said I’m sorry I’ve been working the whole day. I don’t smell anything.(And he apologized) We left and we didn’t want to have anything:(

The first few times I came was sad with all the broken machines. Finally after multiple visits machines were fixed and it started looking better. This was short lived, machines are always down, flavors are always very limited, toppings are out of stock, and tonight only two flavors worked.

Came specifically for the vegan Rockie road since too much dairy bothers my tummy. They didn’t have it even though the website says they should and the high schooler working had no idea what I was talking about. Only 4-5 flavors available. No Nutella like they are supposed to have. Still have their Christmas tree up. For years I’ve tried a handful of times to come and there’s barely any flavors available, and they never have what is advertised on their website. Poor management