Menchie's Frozen Yogurt

This was a great little place! The froyo was great! They had an acai berry thing that you could use to make an acai froyo bowl and it was amazing! Highly recommend!

Kid-friendliness: The store has no signs that have swear words and the employees rarely swear. Wheelchair accessibility: The door is large enough for an average wheelchair.

05/11/22 - Stopped here for dessert with a friend. The staff was very kind and patient with us as we figured out what we wanted. It's fairly straightforward, you grab a cup, then proceed to pick out whatever Yogurt you want from the yogurt dispenser (yogurt dispenser...I never that thought those two words would go together in a sentence so well). Next you'll choose whatever toping you like. There was about 10-13 flavors to choose from as far as yogurt when we were here, ranging from Chocolate milk to Blueberry. There was also about two dozen toppings from crushed Kit Kat to almonds and m&ms. You pay by weight, so technically the only limit to how many toppings you can get is the size of the cup and your ability to pay for it all. Overall, we were in and out fairly quickly and my combination turned out to be delicious.

Went with my family of 6 to the store on Fresno/Friant. With 30 minutes before the store closed my 2 year old needed to use the restroom and we were refused! They had just cleaned the restroom and the girl working informed me that they don’t let anyone use the restroom after it’s been cleaned for the night! I was shocked! I told her my daughter is 2 and surely they can let her use it. She told me to “go next door, they’re open for like 2 more hours!” I couldn’t believe what she was suggesting. I didn’t pay the establishment next door, My family of 6 just spent money here!!! So I told her that she is still open for 30 more minutes, and again, my daughter is 2! The girl rolled her eyes and let us use the restroom, but I couldn’t believe the argument I had to have just to let my little girl go to the bathroom! There’s plenty of competitor yogurt places that I can and will take my family to, this place is not unique enough to put up with this rude and unaccommodating behavior. This establishment needs to retrain their employees on what is proper, legal and appropriate customer service. I get it that she was just trying to complete her check list of closing procedures, but let me remind you that they were still open for 30 more minutes and my daughter is 2 years old! She should be ashamed

Horrible customer service and explanation on a buy 1 get one free reading coupon my daughter earned at school. I ask how it works and I’m rushed through a process by the worker who seemed to be pushy on moving past the details and just charging me which is horrible customer service and the perfect example of bringing your personal life issues into work. No one should be that rude and argumentative over a question. I was going to purchase either way. Luckily I can move past the issue but this associate should be reviewed on being customer facing ready. Always clean and neat place. The only upside this visit.

I love this place. I've been here twice and the flavors are wonderful and delicious. I love that you can use little testing cups to try the flavors before you buy. Not only that but the toppings are nice as well and they also have chocolate covered cherries Thank you so much, I highly recommend this place if you want frozen yogurt with a lot of flavor.

I love this place! Great customer service!