Menchie's Frozen

Arrived at 1233 pm on 1/16/24 and door was locked. Open sign was on but door locked. Knocked several times with no luck getting them to open the door. This is not the 1st time having poor service. Majority of the machines are always being cleaned so you can only select like 2 different froyo. Management needs to look into why they advise they open at noon and when you show up after that time, they are still either prepping machines or they just keep the doors locked. Came back on 2/8 at 1245. Sign says open. Banged on door and called. Still no one opened it up! Worst place EVER!

Excellent selections. Super clean. Very friendly staff!

Very disappointed with our experience. Walked in and it appeared that no one was working. Once I said to my husband, is anyone even working, a girl got up from a table she was sitting at with her boyfriend? It’s was not anywhere near closing time and the topping selection was nearly depleted. Asked the employee if the toppings could be replenished… the ‘boyfriend’ sitting at the table near us laughed. The employee was irritated with us but did replenish the toppings. It has been a few years since we have gone to Menchie’s and will never return!!

Chick was filming us with her phone coming in. Thats was rude. After we got our icecream a guy I assume her boyfriend or a worker who knows was sitting on the counter where the toppings are if I knew butts were on there I would've left. The oreo icecream was completely out so my sister did the twist option... and they had it matched with tart!!???

This location is ridiculous. Half of the flavors never work. Went in at 8:15, they don't close until 9, and they already had half of the machined closed and cleaned.

I don’t really like this location and I go here ALL the time

Hadn't been here before and the lady at the counter was helpful to explain it. Tried the coffee flavor and it was pretty good! Sat down for a few minutes to enjoy it. I am glad I stopped in to try it.

The yogurt is always so yummy and everyone is so nice

Really nice place, clean , quiet and awesome flavors. They have the best flavors ☺️