Menches Brothers Of Massillon

Fast service and great breakfast food.

I understand all restaurants need service help. We arrived at 12:05. Our waitress asked “Are you on your lunch in a time crunch” all 5 of us said YES! We looked at the menu ahead.of time and all knew what to order because. We had to be back at work by 1:00 pm. She struggled to take our order. She said she had no idea what was on the burgers. One of our parties was very clear about her order and how she wanted it. It took this waitress OVER 5 min just to take it down. She continued behind us while placing the order in the computer to ask us questions. It was now 12:30 and she was STILL entering the order! 20 min to enter the order after she took our order. She continued to interject herself into our table conversation that she didn’t know how to place the order and she was sorry. 12:40 NO FOOD I asked her to please bring our checks so we could pay for the meals BEFORE they came out. 12:50 we got our food and one of them was wrong after being very specific. When talking to one of my coworkers about her order she was bent down between us level to my head and spitting on my hand and food as she spoke. GROSS ! Again, she apologized for not knowing what was on the burgers. We JAMMED down our food as we did so she continued to come over to the table and talk to us. It was now 1:00 and we were trying to quickly eat. We got back to work at 1:15 rushing back because we were very late! Stressful lunch. 1 hour later none of us are feeling too well from jamming food down. Please help this waitress, get her some training she is not ready to wait tables or her own or use the computer.

always good . great food . nice atmsphere Parking: main road . right in townn Kid-friendliness: everyones nice. i see special. attention to children

The food was not that great. The chicken breast and mushrooms and the liver and onions tasted gross. They had an off taste to them. The mashed potatoes and gravy were decent. The corn had pieces of broccoli and green beans in them, so im going to go out on a limb here and assume that the person plating the food used the same scoop for all three dishes... the burgers, chicken tenders, fries and onion rings were actually good. The service was outstanding. Over all, for the quality of the food, it was well over priced.