Clean and fun place for lunch. Food was good and plentiful. Service was great too. We will go again.
The food might be good, because I haven't tried it yet, it's been over 45 minutes since I ordered my food. The window lane in which I had to pick up my food has passed for more than 30 minutes and I still haven't received my food, quite disappointing for such a nice bar/restaurant at Universal to be so disorganized. Unfortunately Disney's food court is way better
Supposedly this grilled chicken platter should include avocado sauce with the burger. I was in a rush to watch the Mardi Gras parade so went directly outside without checking the sauce inside the burger, plus it was EXTREMELY COLD. I used the mobile pick up and was there waiting more then 30 mins for my order so as soon as the lady called me, I ran to her… meaning the food was waiting there for long before the lady at the counter called me. Absolutely a disappointment.
The food took 50 minutes, the order came out wrong on 2 different things... Spend your money elsewhere until operations figures stuff out.
For value while being at Universal, this one is like most of the other quick service resturants at Universal for being a extremely long wait for fast food. The Chicken Tender combo with milkshake is just a Big Zax Snack from Zaxbys but a $10 upcharge and a small shake addon. I went to this diner dyring the Spring Break which is a factor, but waiting for 45 minutes is unjustified. If the waiting for food wasn't so long and the prices came down, this would of been a easy 4 stars. Parking: (This is avabile of seats near diner) When I went, there was only 2 tables avaible from the 40 tables (I think) that was there. Kid-friendliness: There are kids everywhere..
Everything was great fun places and shakes are really good
The atmosphere felt just like the 50's or 60's and I very much enjoyed that. The food was almost instantaneously ready and it was fresh and amazingly good, and they also got it right. The milkshakes were also good.