Mellow Mushroom Marietta - Powers Ferry

Las pizzas están de chuparse los dedos, las ensaladas

Pizza is top notch, service can be a little slow.

We used to enjoy MM and the one on Powers Ferry became our favorite one to visit, but the past 3 times has been rather disappointing. The first time we thought it was an off night, the second time we started to wonder, and now we’ve decided after this last time we’re done trying. We ate at the restaurant hoping it would be better than the past two to-go’s, but alas, it was not. I cannot stand it when a pizza has a slimy, wet feel and all of the ingredients just slide right off. We ultimately didn’t eat the pizza and decided we just wanted our money back rather than having them make us another. We made this decision because our past two orders had the exact same issue and I decided it was a trend. Our server was nice, but kinda ignored the fact that we 1) didn’t eat the pizza and 2) didn’t want to box any of it up. I usually don’t ask for things to be removed from the bill, but paying $25+ for an uneaten pizza wasn’t sitting well with me and we had ordered other food and drinks items, so it wasn’t like the bill would’ve been zero dollars. I did ask the server if she would remove the pizza from the bill as we didn’t eat it at all. She seemed a bit stressed about the request (it WAS dead in there and If I were in her position I’d probably be concerned about my tip going down because the check total was now less, but FYI we did tip her 20% and we based it off the original check total which was like $75). Anyways, she got her manager. The manager came over to the table, asked us what was wrong with the pizza, we told her the aforementioned issues. She offered to remake it. We declined and repeated that we’d like it removed and thanks for the offer. We were already tired and it was like 9 pm. She stares at us, repeats, “so you just want me to remove it from your check?” We again say, “yes please.” And then she walks off. The whole exchange felt like we were the jerks for not liking the pizza and not wanting a new one. Maybe the manager was just in a mood and was extra tired because she’s pregnant. Maybe it had nothing to do with us, but either way it was not customer focused. Look, I get it. Food is expensive, restaurant margins are tight, and every loss is a loss. BUT, eating out is expensive and MM had two strikes before this third one. Our previous two orders had the exact same pizza issue. Wet bottom, ingredients and cheese sliding off, and overall disappointing. Neither of those two times did we say a single thing, take the pizza back (to-go orders), and even decided to give it another go. This was the only time I decided to say, “nah, I’m good.” Long story short, we won’t be eating at MM again and we’re bummed about that because it was hella close to where we live. My three stars for service is because I’m conflicted on how to rate. Our server was friendly overall, but ignored our dislike for the pizza, didn’t offer a solution, brought the check hoping we’d pay for the entire thing, and then the whole manager experience was poo. *For informations sake, even after the pizza was taken off the bill our check was still $60ish after tip. Wings, small cheese pizza for our daughter, and some drinks.

The pizza was delicious, as is the pizza at every mellow mushroom I've been to & I've been most of them in the metro Atlanta area, but this was a first at this location. The service was good, it was a little before noon on a Sunday so not crowded at all. However, the mixed drinks were a complete ripoff. We got a regular margarita, $10, & a "gone feral" margarita that cost $15.49. Both were served in a small highball glass loaded with ice. There was about 5 sips of actual drink in them. My older son got a beer, which was a good choice. I'd definitely recommend this location but stick with beer & skip the mixed drinks.