Some food were unavailable. Which seems pretty unreasonable. How can you have mixed grill not available. Waited for 20 mins for the drinks to arrive after ordering.
Nothing bad to say, food was bang on place is clean, just one little thing tho, when it's busy the staff are rushed off their feet so maybe one more would make it better
Short drive from Redditch, a nice budget hotel, with some fancier looking buildings attached. Can't fault it!
Having not visited for a couple of years, thought we would give it another go with the relaunch of their new menu. Well I have to say my decision not to come here anymore has only been confirmed. I placed my first order to be told that it was not available so chose another option to be told at 16:00 Sunday lunches were no longer available. The service is still slow, lack lustre with limited engagement with their customers, the whole restaurant is still in dire need of a refurbishment. It is grubby dark and unappealing and to top it off found dirty cutlery lurking in the bottom of the condiment box. Lots of missed opportunities at the restaurant to capitalise on the marketing and deliver any real value from it. Will definitely not be returning or recommending to anyone.
we came for a few drinks on saturday and was served by kay, cam and sarah who were very attentive and gave excellent service would highly recommend
Great hospitality from Kay & Cam - they’ve both been on ridiculous shifts today and have stayed absolutely consistent and amazing throughout. So thorough and attentive, honestly would come back just for them!
Kay and Cam were fantastic, the food was great, the drinks were tasty. The staff couldn't do enough despite how busy it was. The room was clean and comfortable and recently renovated.
Food & drinks: Very reasonable prices and good choice of food.