McDonald's

Great staff good restaurant

Do not order McDelivery, never received my food. They use DoorDash & “Brandon” sent me a text that the ice cream machine was broke, so no McFlurry, then marks my food delivered although I didn’t get it with no photo except a map pic with the address. Called customer service who tell me Brandon says he handed it directly to me which was a lie. DoorDash did provide me a refund and say he was going to be investigated . Called McDonald’s and the lady that answered was very apologetic and stated their ice cream machine hadn’t been broke down that evening, and that she’d mark this guys name down to prevent him from getting food. I text the dasher who keeps saying “we” left it out front on the ground, then the porch area by the door, who would leave food on the ground!?! He then says he only told DoorDash that he handed it to me directly cuz their service wouldn’t let them Confirm, doesn’t even make any sense. I then find my order, well an empty bag taped up on the ground at the end of the driveway, tape was intact other than one side slightly coming off where u can see the food and McFlurry was taken out, no food in the bag but 2 ranch and the cup holder from my McFlurry. Doesn’t reply when asked why he told me the ice cream machine for the McFlurry was down but the McDonald’s girl that was working said it’s been working fine. Almost thought some rando may have taken it till he left the bag with the ice cream cup holder in it, which was the very first text he sent saying the McFlurry machine was down, and then no photo, and then lying abt handing the food directly to me, it’s crazy there are people like that. He brought the food to the end of the drive and he and whoever he had with him stole the food. There are cameras with video. McDonald’s also said they’ve had trouble with teens getting on DoorDash and stealing peoples orders. Probably should just get your own order from now on, too many thieves.