Bunch of under age boys! Get some adults around here! Sad! This is one of the busiest McDonalds around!
It was 9:34 when I tried to enter the store and it was already closed. The hours on the door said it closes at 10:00PM, the employee that open the door to give a small order of fries to the lady who said had been waiting for more than 5 minutes said there was no employee's and that was why they closed so early!!! I went to drive-thru to placed an order, I tried to order 4 caramel frappes and was told they had no frappes! Got to the window to pay and say they were making frappes, tried to order on the window and the manager said I had to go around drive thru again and place the order! I was never told the machine was down or that they were cleaning the machine. They took like 10 minutes to give me my order and I was not allowed to place the order at the window for the frappes and my order was also short, I order 10 McChickens sandwiches and was only given 9. Miguel you are the store manager and you should plan better your schedules to have sufficient employees to run your store. Also, your managers need to be train better, as a manager she should have placed my order at the window, she had two frappes done and could of made me two more or took my order and send me to wait instead of denying me the right to place the order at the window and send me to get in line again. It was their mistake for not taking my order when I tried to place it!!! Hope you work better in your store in training your people to have better customer service skills!!!
This is usually the busiest McDonald's in the area. You'll have better luck checking out the other locations in town. Decent service, but they don't accept mobile orders or card after 9p. Only accept cash after 9p, which is dumb. The other locations don't have the same policy. I'm not sure if it's the management team that chooses to do this. I've placed mobile orders after that time in the past, and when I go to pick up through drive thru, they say, "You're not doing a mobile order. Im canceling it."
Shamrock Shakes are a Treat in March.