2487 Parkman Rd

Warren, OH 44485

Food was delicious and hot when served

I wish I could give 0 stars this place is absolutely terrible the people are so rude and every order gets messed up need different management and staff worst McDonald’s I have ever been to

Most McDonald's are the same... I never come to this one simply because I'm never in this area, but today I decided to stop and I instantly regretted it. The attitude in this store is simply out of control, from the top of the chain to the bottom. There is no reason why I should hear from the dining room an entire conversation about a drive thru (supposed) mistake. A lady was distraught because she believed items were missing from her order. Every person she interacted with was loud and rude. Whether or not you knew you placed the items in the bag, you should not be shouting at the top of your lungs that you're right and she's wrong. I work in a customer service based industry so I understand both sides. It is frustrating when customers come in and are dishonest for no other reason but to get free product, but she ultimately discovered it was in her other bag of food (she thought all sandwiches would be bagged separately from other food), and her mistake or not, she shouldn't have been given disrespect, whether or not she gave it too. You chose to be in customer service, and as such, you should put a smile on your face and bite that tongue. Rolling of the eyes are unnecessary and frankly, whoever runs this store, should be ashamed of their demeanor. I also experienced the attitude, and am completely disgusted at how that woman spoke to my 9 yr old daughter. Only other thing I would like to add is that I ordered dine in and they didn't bring us out food, bagged it all like it was to go with no receipts on the bags so we couldn't tell if it was ours or not. Shouting what is ordered is great if you're not dining in. We are seated with our tent number so honestly I was not paying attention to them yelling orders because they are supposed to deliver it to us. Once discovered that's what happened, I sent my daughter up to grab our food but she didn't know what was in each bag because nothing was labeled. She tried asking but just received attitude. I intervened, politely (even though I wanted to get her the woman's face like she did to my child), we got our food, but honestly, wish I could have just gotten a refund. McDonald's food is subpar, so really it's all about the environment to make the experience worth the trip, and without that, it's just not worth it.

Not truly 24 hours. Went here at about 10pm to get some food after fasting all day and sat in line for 5 minutes with 2 cars behind me that eventually left. One employee watches me circle the building and pretended to look busy. Don't advertise being 24 hours if you're not truly 24 hours.

Parking: Parkman rd McDonald's is my go to.

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