McDonald's

Very, VERY POOR CUSTOMER SERVICE BY THE EMPLOYEES. THEY ARE EXTREMELY RUDE, ARROGANT & NON-CARING. A DISGRACE TO THE McDonald's name, in my opinion.

Went this morning and my 7 yr old son wanted to buy his own breakfast with a visa giftcard he got for Christmas. I thought it would be a little life lesson between father and son. McDonald's totally ruined it. We ordered 2 mcmuffins, fries, and 1 hashbrown. $7 worth of food. The girl slides my sons Visa and says we still owe $18 . I told her there's $20 left on the card and check again. She insisted my total was $28. She called the manager and the management told me the exact same thing. I still owed like $8 according to these geniouses. (This was 930am in the drive thru.) I explained what we ordered AGAIN and they finally said, oops! We had the wrong order. So they totally ruined my son paying for his first meal himself, pissed me off, wiped all the money from his card,had to refund it,pissed off 10 cars behind me,had to call Visa to verify the refund was actually done,and then if course we got no napkins. We'll never go back again. A completely frustrating start to the day. ⛔⛔⛔ UPDATE. Went yesterday, 2-08-23 to use the pull up and order feature. The entire system was down so we had to go into the store which we had absolutely zero free time to do. But my son wanted something so we went in. I refuse to use those touch screens that they force everyone to use. The lady persisted that I use it. I told her I don't want to use it, I'm trying to save her job. Apparently all the cash registers weren't working so we had no choice. They over charged me due to all the confusion with the mobile app and suddenly all the registers were working to adjust my total. It took 15 minutes for a kids happy meal! I received zero points on the app which we use alot because the kids absolutely love the fries. So it was another bad experience and I've yet to be contacted by them. Went tonight because my son wanted it. The app wasn't working and the girl at the window refused to refund my money. I simply shut my car off in the drive thru and asked her to explain why. She says "I just cant." I again asked why like 3 more times until magically she gave me my refund! I absolutely hate this place and the kids working there have absolutely zero manners or respect.

Double cheese burger to share with my dog after a long day on the road. I don't eat fast food often so can't compare to other options but the hamburgers are now more saucy with a beefy juice and more flavorfull in general than I remember from childhood also the patties were very hot but not in a microwaved way . Overall I think these new saucy burgers are good idea for seeming to be more homecooked- even if they aren't. The chopped onions were more grilled or sauteed vs crunchy. Fries were hot and fresh. Drive thru had two lanes and quick service

I have to say it, Mickey D's is getting pretty good these days! And the process of the app to the drive-thru is smooth!

Prices went up on triple cheese burger was 3.00 now 5.29 each