I went to this location McDonalds with my dad, going through the drive-thru, when I ordered a McFlurry and some other items. The other food that I ordered wasn’t the issue, the problem originated in the Oreo McFlurry. When we were given the McFlurry, it was mostly empty, and looked almost dirty. I handed it back to the employee and told him that my McFlurry was empty and looked like it was eaten. The worker RUDELY asked me “Is this not what you ordered?” and I went no, somebody has clearly eaten this. He gave me a clearly annoyed and disgusted look, went back to the McFlurry machine, filled it up, and handed it back to me. Little did I know, he filled it up with no ice cream, but ONLY the Oreo crumbles. People, check your McFlurry before you drive away, because I didn’t find out about the Oreo crumbles until I got home. I hope that teenager gets an attitude check because I will NOT be going back to this location. The one in Reston near South Lakes, so much better.
Horrible experience. The customer service was nonexistent!!!! The manager did a lackluster performance and then tried to process an order he laughing and make Funny and an order which he just need to add a splash of caramel and charge to me. But he was unprofessional, my little girl feel embarrassed how he treat us. This location is too racist how they treat the guest and unprofessional ,The Service costumer is Horrible, (Their employees need lot's of training)