Drive thru service is terrible! No greeting or friendly demeanor.
I watched at least 10 cars leave with their orders as they parked me and made me sit and wait for a delivery order I had to take to someone from doordash. They had a poor gentleman running the orders outside bless his heart because the other staff clearly even the managers were inside speaking about drugs and laughing it up while everybody's food is getting cold. The old lady at the window was extremely rude I just think they need to rest after the whole place except for the expediter that was there this evening. I mean if you can't do any better than that and there was at least four people over the age of 40 and they're working if that's what you want to call it. Definitely need to step your game up as far as integrity and making sure that people get their food in a timely fashion. None of you would have a job if it weren't for the customer keep that in mind
I will drive all the way across town to come too this McDonald. I appreciate the service, every time I go here my food is hot, the store is extremely clean inside & outside! The service is exceptional which has to be a representation of the management! They greet you, ask is there’s any thing else you need and extend a warm welcome! Shawanda(I think that is how you spell her name), I want you to know you are doing and awesome job! Thank you for leading a team that is exceptional!
They let me wait for half an hour to get my order.
The food is almost always McDonald's level of good. But it took 20 minutes to get 2 double visits and a pie. Those 2 items should take less than 3 minutes to make and bring out to the customer.