McDonald's

Staff disrespectful,non customer service skills.

Worst place ever! I ordered 2 bacon egg and cheese Mc Griddles. One for my son to take to school, the other for me. This is what I got !!! I started driving home and said oh well I'll eat the bacon egg and cheese biscuit . Not worried that the mixed up the McDonald's griddle for a biscuit. No problem. Until..... I open it to eat and it's just a biscuit. I explain to the manager that it's been happening more frequently that my order is wrong and she completely disregards what I have to say and walks away. Doesn't even want to give me what I paid for!!! Where is this owner at???? How is it possible that he allows this type of behavior to come from his management.

Mc Donald's was my first job. I was taught to greet the customer and how to talk to the customer. This place, F. 2nd, food quality. This place, F. 3rd, management. This place, double F. The only reason I give it 2 stars, the autistic girl who no longer works there.

The cashier was very curt. They don't ask if you're dining or wanting it to go, so they don't give you a number. The employee at the counter called out a number in Spanish, never English. A second employee finally called the number in English & the customer went to the counter. The restaurant was frigid. Granted, the kitchen may be warm, but don't freeze customers out!! It was uncomfortably cold.9 There was no catchup at the counter near the dri k station. There was not even an empty.catchup container! This was 4:30 pm. Hate to see noon rush and all complaining of mo ketchup. The cshier asked me what if I wanted BBQ sauce for my nuggets. He should ask me what kind of sauce I'd like. I saw them place a bag on the counter yer. No employee called the number. The manager saw it and yelled out the number like it had been calle d several times. The order happened to be mine. It's boastful to use bags if one is dining in. Cist the company money as well. Drinks are no longer $1. My drink was $2.98. McDonald's used yo advertise all drinks are just $1. This was a selling point. Fries have gone up as well. They were not crip and hot. They were limp, cold, and stated greasy. I could tell they'd been sitting awhile. They had two Dr. Pepper spouts on the drink fountain. It would be nice to have one as Diet Dr. Pepper. This seems to be a fairly poorly run McDonalds. Some employees seem to just be lackadaisical. No sense of urgency. Others look very timid or unsure of exactly what to do, which reflects on whomever does the training. This McDonalds needs corporate to jog them up. Come unannounced at a busy time and pose as a customer. For 4:30 pm on a Wednesday, the traffic was brisk. Imagine Thursdat thru Sunday. I get a much better experience at the location off IH 35 near O'Connor Road near Lowes. I struggled to rate this McDonalds a 2. The only real plus was it was that the dining room had plenty of seating and was fairly clean. As for foid recommendation choices, I'd recommend Mcnuggets (nut not necessarily the 50 peice with 4 pack fries).

I literally waited 20 minutes for a large fry that wasn’t even fresh.

Phone line doesn't work. Wrong things on my sandwich . 1 out of 10. Tried to call the store and tell them but couldn’t get through because the line is disconnected.