This is supposed to be a 24-hour location, multiple people show up in the Drive-Thru including myself wait 10 minutes at a speaker and get no response, you drive up to the window and you see multiple individuals walking behind the counter area, if you don't want to serve, turn off the lights turn off the sign and say that you're closed, but just to completely ignore customers when they come through and sit at a drive-thru speaker, is unacceptable and I'm sure whoever the general manager is of this store would find that unacceptable.