I went to the drive thru. I ordered a large coke and 6pc nugget. I got to the window to pay and the girl was ON HER phone! She didn't call back me order and when I got my order at the next window NO DRINK! I asked that girl about my drink and she told me I had to o around again. I refused and asked her IF she could ring it up... she as acted annoyed! Asked her2 more times and she finally told someone to ring up a large coke. I paid for it. When she was handing the coke to me she held it by the top and she dropped the straw. I tried asking for a straw, I had to yell I need a straw and she turned and gave me NAPKINS then walked away! I was so mad I went inside to speak with the manager. I told her about the girl at the payment window then about the pickup window. The manager agreed it was very unprofessional, and she was going to have a word with them bothe right then. I stop at this location often but never got this kind of service.