I got food for the whole office (which is 4 people), and they got everything correct. I'd even say they got it out to me in a timely manner. I ordered on the app and did a curbside pick-up. It took about 5 minutes longer than It showed on the app, but I couldn't complain because the weather was amazing, so I had my windows down jamming to music while waiting. The food was great too! Plus, I love the Wcdonald's collaboration they have and shamrock shakes!
They totally messed up my order. Like they don't care to set up your burger it's just a mess
Spent $30 and all my items I received were wrong. Had two of their chicken sandwich meals and both had mayonnaise and when checking the ingredients list and prior to any time I’ve ever ordered before they DO NOT come with mayo!! I didn’t even receive a triple cheeseburger I ordered. I ordered through the app and spoke to customer service who said this locations manager would be reaching out and after several days that still has not happened. I didn’t realize the order was wrong until I was all the way home and it was too far to go back. I was unable to eat anything they gave me because everything was wrong. I expect a refund from them and they don’t want to give it … bad enough we have to check bags and count items to make sure they’re all there let alone have to open each sandwich individually to make sure the condiments are correct too especially whenever they aren’t even supposed to be there to begin with. I will not be eating here nor supporting this location EVER again.
It's McDonald's good customer service
Walked inside recently to place an order because the drive-thru was a madhouse and noticed that after the new dinning area renovations they got rid of the fountain drink machine. Yeah, they now charge for refills. I've wondered why the dinning area was always so sparse after the renovations and that probably exactly why! Pure greed!
This McDonald's is probably the worst McDonald's I've been to since 2 years ago. They always forget my items aka happy meal toys, whole burgers on my orders, and nuggets that I order, they have short me chicken nuggets everytime, and they always seem to have just warm fries. There drive thru staff seems really nice and polite but they can't count nuggets, get orders right or they just don't care enough to give the customer what they paid for which is theft. This McDonald's has just gone down hill and im tired of spending my money and having it basically stolen from me from all the forgotten and miscounted items. And any consumer that sees this should highly reconsider going to this store until it changes drastically.
Getting worse waited over 5 minutes for a cashier to order food workers in the back just looked at me and didn't even tell the right person they had a customer. If you have to have a food preparer take orders also its time to hire another person. I refuse to use self order, to me that's like self checkout. It takes jobs away. Needed a refill on drink which never happened waited too long on that and just left. I will not return to this one again. Others has complained about slow service here also.