McDonald's

Too damn expensive for fast food

Nuggets

First McDonald's I have gone to that has really Nailed every aspect of a good fast food restaurant Staff was friendly and went above and beyond Food was good Place was clean

Okay, you asked & I'll tell you. Hopefully corporate reads these. This order was a drive thru order - if my food isn't right inside I can have it corrected. So -- it takes about 7 minutes to drive to & from McDonald's to have my food arrive home very warm I order it fresh or cooked to order so I can get home with food that's more than slightly warm or cold. They said it was cooked to order/fresh, but it wasn't - just warm & half the cheese was hanging over the bun. I ordered a Quarter Pounder with cheese, lettuce, tomato, onion & mayo only. I give them credit for getting that part right, but sandwiches and fries definitely were not fresh. I order that way all the time and sometimes get it and sometimes NOT. Yep, I know the difference. So I guess not all people are taught to take Pride in their work or maybe they laughingly think well!!! it was fresh when we cooked it, it's just not fresh off the grill or from the frier right now. I've worked in food service the better part of my life & I know the trick's of the trade. Like, leaving food under heat lamps and thinking the quality is fine or fish asked to be cooked to order is redropped in the frier for a quick refresh -- not good, dries out fish and the breading is hard on the edges. So yes, I was disappointed, but hungry so I ate it, but I've had better and I know they can do better because sometimes they do. Not sure how employees are trained maybe it's a manager thing?? I don't usually get Quarter Pounders, but I had a manager once tell me that their Quarter Pounders are always cooked when ordered, not ahead of time. Maybe that's how that manager did things, but obviously not company standard or somebody didn't get the memo. I realize it's fast food & considered junk food, but that doesn't mean it should come out looking, feeling or tasting like junk!!! Hopefully they'll do some more training and take pride in their job. I was always taught -- a job worth doing is doing it right. If you do it Right the 1st time, then you don't have to do it over. P.S. I have called and gave my compliments when thing's have been done really well & right. So, here's my review on this visit. Hoping next time will be better.***