Went to pick up an online order at 10:30 pm tonight. Was told that all they had was the fries and drinks because they had already cleaned the grill? First of all, Google says it's a 24 hr store, but they say they close at 11pm? So if they close at 11, why can't I get my online order at 10:30pm?? That's not right, and if you say you close at 11, what does that have to do with getting my order at 10:30?? Get it together McDonald's!! There were four other cars that left in front of me at the same time. Bet your corporate office won't appreciate this!
I come here often as it’s the closest McDonald’s too me my order has been wrong more times than not.
Maybe 1/5 times the order is ok, don’t get how you can raise meal prices by $4 and still let your workers give out the wrong order half the time or soggy undercooked fries with no salt, that’s just McDonald’s during inflation for ya:)
I have been doing Mc Delivery for my hospital te for a while but I never experienced RUDE manager like LUPE. Saturday March 2 as usual I ordered via McDonald's app via Mcdelivery. When they delivery man came carrying 2 bags, we thought he is going back to get the rest of our delivery but them he left, soon as he left I contact this location because that where our ordered are from, a lady answered and says she will send them to us but there's nothing. I called this morning, spoke to Lupe she told me just bring the receipt and she'll give the missing drinks, I came and then she insisted on debating with me about they don't do delivery, I explained to her you have it at your mobile app, that's were I ordered, then she told me call the corporation and they will fix my problem. RUDE! This is my first time ever had an issue with the delivery and RUDE person name LUPE. I will never come back in this location, not even for delivery.
So just another run of the mill McDonald's. There are better ones out there. Check my reviews for the good ones. ~The Taurian Chef
Luckily we split order deliveries for our staff meeting. One was ordered in Westbay very kind and polite service crews orders are spot on. They called and apologize the our order will be few minutes late since they're cooking new set of hashbrown. Very sweet manager. But Walsingham location is complete opposite rude manager, we have missing orders, when contacted we've been told to call the corporation to fix the problem. For missing coffees during delivery, told call corporation to fix the problem, so what the corporation is paying you for as manager then? Wow!
Not 24 hours, crew after 8 PM are utterly useless.
I will never accept any delivery from this McDonald’s again. They asked me to wait for the order and then they ignored me. Certainly don’t appreciate this kind of behavior.