I almost broke my neck because they mopped with too much water and the floor was an ice rink, a poor employee had fallen also and was icing their hand. They need to teach how to dry mop ASAP, or they will have a major. lawsuit on their hands.
I had a concerning experience with this particular McDonald's location. I ordered two Double Quarter Pounder Cheeseburger Meals through the McDonald’s App. However, to my great concern, the meals delivered were undercooked, which is especially alarming as my wife, who is currently pregnant, noticed this after her first bite. Consuming undercooked food can be particularly dangerous for pregnant women, making this oversight unacceptable. Upon discovering this issue, I immediately contacted the store, hoping for a swift and empathetic resolution. Unfortunately, the response was deeply unsatisfactory. The staff member insisted that the only way to process a refund was for me to drive to the store with the undercooked meals in hand. This request could have been more practical and ignored the purpose of using a delivery service chosen for convenience and to avoid unnecessary travel. I proposed sending photos of the undercooked food as proof, but this suggestion was met with reluctance and a lack of cooperation. It's disheartening and frustrating to encounter such disregard for customer service, food quality, and, most importantly, customer health and safety in this situation. This experience has significantly tainted my view of this McDonald's location. It has led me to question the safety standards practiced here, particularly about pregnant customers like my wife. That’s why I don’t recommend this place.