McDonald's

I had a mobile order and they lost it. And don’t know how to handle it. While I was waiting over an hour for them to “correct it”. I would not come here if you are in a rush.

Bad customer service. They never have your order right and there is always a long line.

I been there 2 times today at the one on south Irby street in Florence sc and both times my order was wrong and in the last order they gave my baby a happy meal with nothing but a toy and fry no burger what the hell is that I asked for a coke I got a diet Dr Pepper I asked for plain cheeseburger just meat and cheese I got a burger with everything I am sick of going there and getting nothing I paid for but yet they asking you if something wrong when you checking your order Kid-friendliness: Nothing I asked for in happy meals

Did a mobile order for curbside. All but one of the curbside spots were being painted over and that one was occupied. Went through the drive through to get my food but was refused. I was told that I had to go in and speak to a manager to get my food, in spite of the fact that there was no parking available. I received neither my food or my money back.

THE NEED TO GET SOME BETTER WORKERS HERE!! You have ZERO employees that actually know good customer service! Sat there in line to order for 20 minutes and NOT A SINGLE WORKER CAME TO THE REGISTER! They all need to be fired do better McDonald’s!

I have never really liked this McDonald’s but I always try to give them a chance since I understand the struggle, I work in fast food but I don’t understand what their deal is up there everytime I go up there they have me park even if I put a mobile order in. This time I only got a 20 piece nugget two fries two pies and two smoothies. I waited for about 30 minutes and when they brought me the bag there was only two of the sauces I asked for no straws no napkins nothing so I tried to walk up to the door to ask for the things they missed the inside was closed and a lady was at the door and I told her what the problem was and she was trying to charge me for it. Which I don’t understand since the straws and napkins are things they are supposed to put in the bag and the sauces are things I already asked for on my order I understand the storage in sauces and sometimes some people ask for two many sauces but I got a 20 piece nugget and they only gave me two of the kinds of sauces I asked for. I understand certain things but if it was their mistake I shouldn’t get charged for it !

Seems to be the crackhead depot. Drive-thru looked to be fast but made the mistake of going in. Place or the people smelled strongly of urin. Took my breath. Staff was fine and the food is ....McDonald's. I won't be going by here again though.