Seems to be closed down, at least for the last weekend and change
Walked all the way there and it looks permanently closed
Not a great day at this McDonald's. But I will defend the staff quite a bit. They were busting their butts keeping up with a record St. Patrick's day crowd. And if you don't know what St. Patrick's day is like in Chicago, well it's like the ball drop in NY, just all day long. So tens of thousands of people. So the staff was going crazy taking care of all of us. So their food quality was understandably down. The main issue is the restaurant didn't have much seating available. There were a bunch of tables with no chairs. And not much seating besides. That's why I dinged the atmosphere. So I would definitely give them another shot if I'm back in town and see what they are like on a normal day.
This downtown location is a hidden gem! The reason being is because the staff are super friendly and they make sure that your order is correct. Glen is so sweet and goes above and beyond for the customers. Rachel the manager, is super kind, when she is putting the orders in the bags, she makes sure that what the customer ordered goes in the bag. She is great to her employees and is an example of an exceptional manager. We need more Glen’s and Rachel’s throughout the McDonald’s in the city.