McDonald's

This is my local branch, however I usually opt to visit one further away due to consistent poor service here. I decided to give it a second chance today. What a mistake. I ordered 6 items in total at the drive-thru. When I got home, I realised 1 item was missing, other items missing things and the drink I ordered was lukewarm and barely half full. I went back and informed the staff of what had happened. They replaced the items, but there were still sauces missing, and the fries were cold and chewy as if they had been sat there for a long time. This wouldn’t have been due to my journey home as I live merely 1 mile away and was in the car. Others appeared to also have been complaining as when I reached the window, a defeated member of staff seemed to anticipate what the problems were. Avoid this branch.

Everything was nice, fries could have been hotter

Nice and clean, friendly atmosphere. I only went in for a drink, so I can't comment on the food.

If I could give no stars, I would. Everytime I order from this place, they always get my order wrong. I make special requests, they'll put that the special request jas been adhered to, but in reality, they have managed to botch up my order YET AGAIN. And everytime I call up to complain, they always tell me "there's nothing we can do." NO ACCOUNTABILITY HELD BY STAFF OR MANAGER. AVOID THIS MCDONALDS AT ALL COSTS!!!

Spent £26 on food and was made to wait 15 minutes my coffees were cold because of the waiting time the food was cold the Manager said that he could not do anything over the phone as it was a breakfast order and unfortunately it was breakfast we wanted didn't even apologise and didn't want to help very poor customer service Duncan needs more training as he clearly don't know how to deal with customer complaints in a professional manner.

Good milkshake