This this McDonald's has the worst service ever! The first three times I went there they got my order wrong. Just one thing I ordered and they couldn't get it right. Then I ordered three things. They got two of them wrong. If you go inside be prepared to wait because all they care about is the drive-thru people.
Today, I got a Breafast sandwich and tea. Tea is old tasting, spoiled. Hmm.
This. McDonald's sucks they always mess up my order literally always
On 12/06/23 I placed an order and instead of medium fries they gave me small fries. Granted its just fries but I expect they get your order right, and I wasn't asking for free food. I called the store and explained my situation to the employee the employee SHE said come in anytime or day and we can replace the two medium fries you didn't get. Well went today 01/09/24 and they didn't have a report or any record of my call. I spoke to a manager and she told me go park in lot 3. after waiting a lady came up and said that no report was made. I explained to her that was not my fault that their employee didn't follow the proper protocol, all she said was ok , ok , ok. I told her what can we do to resolve this matter, granted it just fries but its the principle, people pay for their food and they should get what they ordered. The employee didn't want to explain to me anymore or help me she started to walk away and I asked for her managers name she said she couldn't give it to me. I kept asking she just ignored me. I called and one of the managers answered but I don't think she spoke English because I heard her say what is she saying so another manager was put on the phone and I asked for her name she refused to give her name. I explained my situation yet again and she told me that I was supposed to go back that same day. I explained to her I couldn't because of work. I was trying to talk and explain to her and she kept talking over me, then she hanged up. Very rude and unprofessional, they should train their employees on the proper procedures and how to handle customer complaints.
it's McDonald's I don't expect much already but there's this little employee that charged me extra food, I got a cousin that works here he said he does it then pockets the money if you ask for a change in your order, told them to give me my money back cause I didn't order the extra food and he refused to give me a refund I want him fired NOW