McDonald's

Cierran el área de sentarse a comer a la hora de la salida de las escuelas. No me parece bien. Fui con mi nieta después de la escuela y tuvimos que comer en el carro.

Completely dismissive / disgruntled Manager she could basically just throw the food at us whoever the skinny tall one is needs to go because this location is going down hill quick.

Ended up having a completely cold order with soggy fries called twice with no response drive back and explained it to the manager she said I should of called even though I did and it's not really a problem if their oil tastes bad she said. Got another order fries still had a bad taste to them. 2024 Manager who is completely inadequate for her role pushes problems of her staff onto the customer. Completely messed up an order for another time (nothing new) and told me it was my problem.

Ordered fast food thru drive thru, no issues with order. Staff is friendly and tried their best to get orders out asap

If I could give this McDonald's NO STARS I would. I went to McDonald's on January 3, 2024, and placed my order through the McDonald's app. I went to location located at 2595 Ogden Ave Aurora IL 60504. Which I go to all the time because it is the closest one to my home. Upon arriving I was given my food that I ordered and in the bag was only 3 sauces (ranch, buffalo, and sweet and sour) since I ordered a 20-pc nugget, and my kids all eat different sauces I did request an additional sauce for each. When the associate in the drive thru window went to get the sauces that I requested another employee told her no she could not give me more she already put 3 sauces in the bag. She then processed to the window to tell me no I could not have any more sauce. She did not tell me what it would cost for additional sauce she just told me no! I felt like I was being discriminated against! I refused to leave the drive thru until the sauce was given to me and she then threatened to call the police on me if I did not leave. NEVER once did I yell, scream, or disrespect this woman because I had my 7-year-old daughter in the back seat. My daughter was terrified because she was confused WHY the police would be called on me for asking for additional sauce. To be told that she was calling the police on me is ridiculous NEVER in my life have I experience such bad customer service at McDonald's over additional chicken nugget sauce. I was told she would call the police on me for NO REASON AT ALL. This is not how you treat your customers when they ask for extra chicken nugget sauce! I am very upset with how this matter was handled and I want something done immediately. This associate needs to be held accountable for her actions and I want to make sure this NEVER happens again to anyone else!

Normal McDonald's food. Served hot and not over cooked or dry. This MickyD is part of a BP Gas Station and therfore is much smaller compared to the typical stand-alone stores. Still has full menu but limited seating. At 1PM Jan 2nd we were the only dine-in customers. Service was prompt but lacked smiles and cheerfulness.

Dirty