Ordered on Uber eats. Didn’t get the butter or sour cream with my potato. And ordered sweet tea but received unsweetened tea. Gross.
I visited this location for my hour long lunch break. The lady at the register was so kind and sweet, she was polite and helpful and very knowledgeable about the menu. After I ordered, I waited for my food for 40 minutes, and while I waited I witnessed everyone else wait just as long as me. Not to mention, a lot of ordered got mixed up and people received the wrong orders. This location is severely understaffed, but there was no sense of urgency and no apologizing for the long wait. I love McAllister’s, but I will not be returning to this location. It is 5 minutes from my job and I was 10 minutes late when I got back with my food that I waited so long for, and didn’t even have a chance to eat.
Food was fine I like their sandwiches. Takes forever if you are on your lunch break though.
This spot was reasonable when it was next to Lowe’s. The poor service at the new location is absurd - counter employees are clowns and tables uncleared. Awful.
This McAlister’s is the best in Birmingham. The customer service is always amazing when I go. Delicious food. Always attentive and quick to serve others.
DeMari was helpful and polite
They have the best food, and all of them are very nice Kid-friendliness: They are very nice to kids and they give kids cookies