It's hit and miss. We have experienced decent service and not so decent service. On a previous visit, the entire dining room looked as if no one was cleaning up anything. Tables with discarded plates and trash on them, trash on the floor. On this same visit, we ordered online to dine in. There was an extremely unsatisfactory wait based on the ordering 15 minutes before arriving, and when the food was ready, had we not gone up to ask about it, we probably would have never gotten it. On our most recent trip on a Monday afternoon, we were told that they were out of spuds. While I love the fact that we have a McAllisters so close, and I can get my sweet tea easily, I don't know that I can keep giving them chance after chance. To be continued....?