Masseria Caffè & Bakery

Coffee is ok.

Se cerchi un vero espresso italiano a New York è il posto giusto. Ottima colazione.

Love this spot. We have been coming up to this part of NYC for several years and so happy we found great coffee, pastries and outstanding service.

I’ve been to this cafe a few times - they always give a small discount to people who are residents of the building nearby. I came with a group of 4 people: my 2 roommates and my dad who was visiting. My dad ordered a coffee and asked if we could get the resident discount. The female employee replied, “They live here, you don’t!” We thought she was joking, as it seemed to be sarcastic at first. She then asked if we wanted to order anything else, but my roommates and I didn’t want anything at that moment. When we didn’t order anything else, she looked at my dad and said, “Well, too bad.” And punched in the coffee order without the discount. Now, I don’t mind paying full price and so understand that some places have strict rules on their discounts. However, this could have easily been explained in a kind manner. The employee was incredibly rude and extremely entitled. She continued to turn her nose up at us and roll her eyes while the male employee was making the coffee. I was appalled by her behavior and had to stop myself from making our entire group walk out without the coffee. A small discount for the father of somebody who lives next door (when I, as the resident, was standing right next to him) doesn’t seem like a big deal to me. And mind you, my dad partially pays the rent so he is nearly a resident himself. I have gotten the discount for my friends before and never had any issue - but I have never seen this employee before. She entirely ruined the atmosphere. As I mentioned, I have been living nearby in their partner building for years. I have visited Masseria Cafe a handful of times, but I will never be coming back. It’s a shame that she treated us this way, as it is such a convenient morning stop for the residents. I’ll be letting my friends in the building know about this incident and posting it on the building’s resident forum as well. Her behavior was unacceptable. Unless you’re wanting a sour start to your morning, I’d recommend looking elsewhere for coffee and pastries.