Fav ramen restaurant in Austin
Food was mid, tasted like nyquil
I came here asking for vegan ramen. The man told me nothing is vegan but if I modify the vegetable ramen it could be made vegan. So he said the spinach noodles have egg wash on them and he was going to replace with rice noodles. I received a bowl of hard yellowish noodles that were certainly not rice noodles. & they legit tasted like they had egg in them. Since he was the only person working I called some of their other locations and they ALL told me that the spinach noodles were vegan and what I ate was not. I am livid!!!!! The man has an attitude too. I should have known I couldn’t trust him. The ramen had a salad on the side of Only lettuce and a single yellow pepper. I assumed it was meant to go in the ramen since there were only noodles. I would never return here and the ramen was definitely disappointing. Service was far worse
The food was amazing and Vanessa was amazing as well!!
Service is rushed and the server kept interrupting us instead of just pausing to let us know he was there before asking us questions - he didn't even give us 1 second to stop talking. Auto credit card tip options of 20% and up for tip need to change to 15, 18, 20, and then custom from there. Servers need to be instructed not to carry glasses from the top which is unsanitary. Hard to see all this after working many years in the restaurant industry. Food is good but service has a lot to be desired and kind of ruined it. Would love to see a reply by this business with changes.
Absolutely love the Veggie ramen they have. Definitely my favorite ramen place in Austin. And specially the spicy powder they have on the side makes the ramen so much better. Been going here for months! They also have great sake choices and will give you good recommendations.
Tried the Hakata Tonkotsu DX , Marufuku bites, and Ika Karaage. All were delicious and came out quick! We were surprised at how little we had to wait. The tonkotsu broth was milky and rich in flavor. We also appreciated how attentive and friendly our server was! Definitely would come back