Mark's Pizzeria

Dietary restrictions: Great gluten free pizza options

We've been customers at the Greece locations for years. Today I tried to order so I can pick it up on my way home but I got a busy signal. NNot once but 4 times over a 20 minute period. I confirmed I had the right number and called a 5th time, busy signal. I decided I would just go and order in store and wait for it. I told the girl I don't know if you're aware but calls are getting just a busy signal, might have a phone problem. She said, I know we are very backed up. I didn't see anyone on the phone but it was definitely busy. When she asked how long a wait it would be for a pizza and wings she was told "Tell him it's like 45 to 60 minutes". My thing is why not answer the phone and notify people you are very busy and backed up so it will be a much longer wait? People can decide for themselves if they are willing to wait or not. Instead I tried for 20 minutes to call, I drove 10 minutes from work and then I'd have to wait another hour. That's enough to make anyone annoyed. I simply walked out instead of making a scene. VERY disappointed with the one pizza place we use for home and the one we tell 194 residents to use at work.

Absolutely amazing pizza and wings. Always hit this location when coming into Rochester because the service is fast and professional. Food is always hot and ready when you arrive to pick up, and they always have to go silverware and napkins, plates available. Prices are incredible for what you get. Definitely recommend hitting Mark's Pizza when in Rochester, NY.

Sorry, this is the 3rd time we've had a cold pizza delivered. Won't try them again.

Pizza is always great. Very consistent. Staff are kind and professional

We ordered pizza and calzone. Unfortunately the ham Was sour. I called and got no where. We will no longer order from here.