Can’t comment on the atmosphere since we ordered for pick up but they brought the pizza right out to us and were super friendly. I ordered for the office and they were able to accommodate the order same day. Will definitely need to come back here, we got cheese, pepperoni, street corn, supreme, and buffalo chicken pizzas and it was gone real quickly. Everyone enjoyed them!
Pizza was burnt. Very bad quality and Mr. Dave who said he was the owner, refused a refund and made excuses as to why. This was a very bad experience with bad customer service. He offered to replace only but mentioned, it must be within the same week. If I did not order this week,(2/21/2024) he would not honor it. He had a very bad attitude and said he had to work 7 days out of the week, so he was not giving a refund. You just don't treat customers that way. Beware! The pictures speak for themselves. I ordered online on your website. I did not order through Door dash, that is your 3rd party that picks the order up. You told me that I had to get the pizza this week nothing about 2 weeks, that is a lie. The bottom line, you do not treat customers the way you did today. Truthfully this is the first issue I've had with Market Street Pizza. I have always enjoyed it. Today the quality was not good. I simply called to let you know that to be greeted with bad customer service. You definitely handled this call the wrong way! Please treat the next customer better when they have an issue. That is burnt pizza below.
Update: I spoke to Dave (The owner) and talked through the situation with him. He was very understanding and resolved my issue. He really cares about his customers and strives to put his whole team's best foot forward. 10/10 service and I am more than happy to frequent this location! My favorite pizza place
The best pizza in Austin. The chicken Alfredo is pretty great, as is the street corn.
The 1 topping XL pizza deal is excellent and stands out among pizza places in the Austin area, IMO. With food being ridiculously expensive in this area, a place like this that is willing to offer such high quality food at a reasonable price is really appreciated. It's so easy to sell out these days, I'm thankful to have found this place. Keep it up.