Marco's Pizza

Yummy food autistic staff

Employees are always very nice, fast service.

The service was great! I ordered online and didn't realize that they had a better deal in store. Alex helped me and had no problem matching the price and was so cordial about it. Food was great as well! I recommend this location more than the Marco's on state road 419, they have messed up my order three times and don't generally take coupons or match deals.

Worst customer service ever young kid working tonight needs to get trained..and at the end of my pick up he flipped me the finger check your video rude rude

Just spoke to Alex the "Manager" who was on a little power trip in his position, telling me HE DOESNT NEED MY ATTITUDE, and it wasn't HIS PROBLEM OR HIS FAULT THEY FORGOT STUFF AND THEY TRIED THEIR BEST BY CALLING (they didn't call at all), which you best believe turned me from a nice customer to an annoyed customer. Every time I order delivery they "forget" something. Its a simple thing, but a cost saving for the company by keeping consumer monies and relinquishing no product. I suspect they are trained to do this. There's a reason I order and pay for items included and expect all of my meal, especially since I am paying fees for the delivery portion on top of an expected tip. They also brought me the wrong drink because they were out of what I ordered and paid for. Don't advertise and take payment if you're out. I appreciate them grabbing an alternative but I didn't order diet and I cant drink the diet additives. They claimed to have called me - I had not one missed call, nor my wife. When I asked them to bring my items I paid for back I was told it would be several hours and a long wait. I said no, they should put me ahead as it was their fault they got it wrong and I want my entire meal. Then he complained he only had 2 drivers. Again not my fault the place is poorly staffed. Mistakes happen, but on every time I order? Finally the "Manager" shouted to one of his drivers to get this guy his stuff and huffed and puffed, only after I asked who his supervisor was, which he would not say as there were "multiple" people and "Like 3 people, which one do i want". Finally he advised the district manager just got fired. After asking several times he told me the owners name. As an owner of a large business myself, and several years of restaurant management I cant fathom having one of my staff act like that to a consumer. If you cant handle the heat, stay out of the kitchen. I am all for putting rude customers in their place but his attitude off the bat was unwarranted, unapologetic and tried to blame me. Sadly this will be my last trip here and will investigate the business further. I thought after the re-brand and change in management it would be better, but it is worse. If the Owner see's this I would highly recommend you reach out.

The food is amazing and the employees were amazing as well! Great experience!

Good pizza

It’s Marco’s pizza Sunday!