Visited here on Saturday 04/06/24 ordered online at 6:14pm order was scheduled to be ready at 6:42pm. Long story short the manager and employee got into it , all orders that were here being made were burnt. They ended up telling the Uber, DoorDash etc drivers to see if the people wanted to cancel because now it’s gonna be a two hour wait. There was a lot more that happen but to much to write. Needless to say I got my pizza after I waited for it to be remade. I walked out of there at 7:45pm after being there since 6:20pm. This is was the worst experience here.
The store was closed it was 9:35 when I walked in. They said they closed at 9:30. Google hours are not correct. Store hours listed on door.
It's nice clean ! Cheaper actually then the others . 5 Star
They close at 9 on week days
They didn’t give me what I ordered and they won’t give me a refund and they have rude customer service.
I always order online, I noticed thin crust was not an option . I called to let them know that I could not order thin crust. They said they had not had time to change it online, but they can make it happen. That did not happen. I called Katrina back. Told her my pizza was not thin crust. She was apologetic, but essentially they got my order wrong. She offered a discount next time ?!
I did not recommend this location whatsoever. they told me that the delivery time was 30 minutes. I received it an hour later cold I called the manager he told me he was only willing to give me $15 back. I paid 20 in tip so where does that add up. For the record there are 1.9 miles away from my location. It’s no way my food should’ve been cold at all. The cheese is not right as you can see in the picture below.
The Marco's Pizza across from Decatur High School is quick, friendly, and has yummy comfort food! The cheezy bread is my favorite! Vegetarian options: Build your own garden pizza with all your favorite toppings. Don't forget the cheezy bread! Parking: They have a small lot for free parking. Most people get takeout or delivery, so parking is generally available.
Had Marco's for the first time. The kids absolutely loved the pizza and customer service amazing! Got my order in 15 minutes. Thanks, Quin! We will definitely be back again.